Shipping Policy
SHIPPING INFORMATION
We provide Free shipping and Express shipping
United States: （In remote areas of the United States, our delivery time may be within 5-30 days）
Free Shipping ( 10-15 Business Days Delivery)
Fast Shipping ( 5-10 Business Days Delivery)
Canada & Australia
Free Shipping ( 10-15 Business Days Delivery)
Fast Shipping ( 5-10 Business Days Delivery)
United Kingdom:
Free Shipping ( 10-15 Business Days Delivery)
Fast Shipping ( 5-10 Business Days Delivery)
France, Germany, Italy, Malta, Poland, Spain, Sweden, Australia, Austria:
Free Shipping ( 10-15 Business Days Delivery)
Fast Shipping ( 5-10 Business Days Delivery)
Rest Of World:
Free Shipping ( 15-20 Business Days Delivery)
Fast Shipping ( 5-15 Business Days Delivery)
A confirmation email will be sent to you once the order has been authorized and verified. We start to prepare it. We have put a lot of focus on making sure items are delivered to our customers as quickly as possible. You will receive your email of shipping information within 1 to 3 business days from the date of completion.
CHECK
A confirmation email will be sent to you once the order is authorized and verified. We start preparing your order immediately after it is verified. With this type of time frame, it is difficult for us to change or cancel your order, however we will do our best to support your request.
PROCESSING
Normally, it takes us 1-3 business days to process your order. Please note that this does not include holidays or weekends.
SHIPPING
After the items are processed and leave the warehouse, it usually takes 5-15 business days to reach the destination.
If the order amount is US $ 200 or less, we usually ship it through the USPS or 4PX logistics provider, and you will receive your products within 5-15 business days from the order date.
If the order amount is US $ 200 or more, we will ship it through express logistics providers such as 4PX DHL and UPS, and you will receive your products within 5-7 business days from the order date.
CANCELED ORDERS
Kindly notify our customer service to cancel orders before 07:00 PM (PST) on the same day the order was placed by contacting support@rainbeo.com Make sure to include the following information when requesting an order cancellation: Order number & Contact information.
We cannot cancel your order for you if the package is in transit. We recommend that you select Reject when you receive a delivery call for your package. In this way, after we receive the returned package, we will cancel your order within 1–2 working days.
SPECIAL NOTE:
Delivery service across the UK border (for the British Ocean Territory in the UK, the British Virgin Islands do not provide courier services).
delivery in the United States, but does not include remote areas such as Alaska, Hawaii, Puerto Rico, Guam and other overseas addresses, APO / FPO military address.
Delivery services are not available on the affiliated islands of Germany and Europe.
Delivery services are not available in France and affiliated islands.
Italy and the affiliated islands do not offer delivery services.
Contact Us
If you have any questions, please do not hesitate to contact customer service.
Email: support@rainbeo.com
Phone: +86 13043405159
* Shipping times are estimates and start from the ship date, rather than the order date, and may take longer than expected due to invalid addresses, customs clearance procedures, or other causes. For information on delivery time, please contact us.
* Please submit a ticket within 2 months after shipment if the package does not arrive on time, our representative will contact you within 24 hours. Please note that late applications may not be accepted.
Affected by Covid-19, there will be some delay on the delivery